Customer Companion Support

Customer Companion is distributed as a sponsor of free software programs. The software measures the performance end users experience while on the Internet. Customer Companion transparently monitors web site performance - while preserving user privacy. Customer Companion sends relevant performance data to webHancer via the Internet, without causing any interference to users' Internet activities. Customer Companion does not serve any ads, generate any popups, and does not transmit any private or identifying information. Please read our privacy policy to learn more about how we protect your privacy.

Customer Companion does not leave any active files on the user's computer after its removal. In some instances, third party removal tools or conflicts with other LSP applications may result in loss of Internet connectivity. Downloading our removal tool should fix these possible issues.

If you have any questions about Customer Companion, visit our Customer Companion FAQ to learn more.

If you would like to uninstall Customer Companion:

  • See our uninstall guide for detailed steps to remove the software.
  • If you experience any technical difficulties, or you've lost your Internet connection, follow the steps in the removal tool page to resolve the problem.
  • If you continue to have technical problems, contact our technical support.